.contact-page,
.ticket-page {
  max-width: 72rem;
  padding-bottom: var(--space-8);
}

.contact-kicker,
.ticket-kicker {
  margin: 0 0 var(--space-3);
  font-family: var(--font-ui);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--accent);
}

.ticket-header {
  padding-block: var(--space-6) var(--space-5);
  max-width: 40rem;
}

.ticket-header h1 {
  font-family: var(--font-display);
  font-size: clamp(2.1rem, 5vw, 3.4rem);
  font-weight: 600;
  letter-spacing: -0.035em;
  line-height: 1.05;
  margin: 0 0 var(--space-4);
}

.contact-board {
  display: grid;
  min-height: 38rem;
  background: var(--bg-elev);
  border: 1px solid var(--line);
}

@media (min-width: 880px) {
  .contact-board {
    grid-template-columns: minmax(18rem, 0.92fr) minmax(0, 1.08fr);
  }
}

.contact-panel {
  display: flex;
  flex-direction: column;
  gap: 0;
  padding: clamp(1.5rem, 3vw, 2.75rem);
  background: var(--footer-bg);
  color: var(--footer-ink);
  box-shadow: inset 4px 0 0 var(--accent);
}

.contact-panel h1 {
  margin: 0 0 0.85rem;
  font-family: var(--font-display);
  font-size: clamp(3.1rem, 6vw, 5.25rem);
  font-weight: 600;
  letter-spacing: -0.045em;
  line-height: 0.92;
  color: var(--footer-ink);
}

.contact-lead {
  margin: 0 0 2rem;
  max-width: 28rem;
  color: var(--footer-muted);
  font-size: 1.05rem;
  line-height: 1.65;
}

.contact-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0;
}

.contact-steps li {
  display: grid;
  grid-template-columns: 3.25rem 1fr;
  gap: 0.35rem 0.85rem;
  padding-block: 0.95rem;
  border-top: 1px solid color-mix(in srgb, var(--footer-ink) 16%, transparent);
}

.contact-steps__n {
  font-family: var(--font-display);
  font-size: 1.35rem;
  line-height: 1.1;
  letter-spacing: -0.03em;
  color: var(--accent);
}

.contact-steps strong {
  display: block;
  font-family: var(--font-ui);
  font-size: 0.98rem;
  font-weight: 600;
  letter-spacing: -0.01em;
  color: var(--footer-ink);
}

.contact-steps span {
  display: block;
  margin-top: 0.15rem;
  color: var(--footer-muted);
  font-size: 0.98rem;
  line-height: 1.5;
}

.contact-mail {
  margin-top: 1.75rem;
  font-family: var(--font-display);
  font-size: clamp(1.2rem, 2vw, 1.55rem);
  font-weight: 600;
  letter-spacing: -0.03em;
  line-height: 1.25;
  color: var(--footer-ink);
  text-decoration: none;
}

.contact-mail:hover {
  color: var(--accent);
  text-decoration: none;
}

.contact-panel__faq {
  margin: 0.85rem 0 0;
  color: var(--footer-muted);
  font-size: 0.95rem;
  line-height: 1.5;
}

.contact-panel__faq a {
  color: var(--accent);
}

.contact-board .contact-form {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  margin: 0;
  padding: clamp(1.5rem, 3vw, 2.75rem);
  max-width: none;
  background: transparent;
  border: 0;
}

.contact-board .contact-form h2 {
  margin: 0;
  font-family: var(--font-display);
  font-size: clamp(2rem, 3vw, 2.6rem);
  font-weight: 600;
  letter-spacing: -0.035em;
  line-height: 1;
}

.contact-form__hint {
  margin: 0.55rem 0 1.35rem;
  color: var(--ink-muted);
  font-size: 1rem;
}

.contact-fields {
  display: grid;
  gap: 0.15rem 1.25rem;
}

@media (min-width: 640px) {
  .contact-fields {
    grid-template-columns: 1fr 1fr;
  }
}

.contact-board .contact-form label {
  display: grid;
  gap: 0.2rem;
  margin-top: 0.85rem;
  font-family: var(--font-ui);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-muted);
}

.contact-board .contact-form input,
.contact-board .contact-form textarea {
  font-family: var(--font-body);
  font-size: 1.08rem;
  font-weight: 400;
  letter-spacing: 0;
  text-transform: none;
  color: var(--ink);
  background: transparent;
  border: 0;
  border-bottom: 1px solid var(--line);
  border-radius: 0;
  padding: 0.55rem 0 0.7rem;
  width: 100%;
}

.contact-board .contact-form textarea {
  min-height: 8.5rem;
  resize: vertical;
  line-height: 1.6;
}

.contact-board .contact-form input:focus,
.contact-board .contact-form textarea:focus {
  outline: none;
  border-bottom: 2px solid var(--accent);
}

.contact-board .contact-form input:focus-visible,
.contact-board .contact-form textarea:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 4px;
}

.contact-board .contact-form .btn {
  margin-top: 1.5rem;
  min-width: 9rem;
}

.contact-banner {
  margin: 0 0 var(--space-5);
  padding: 0.75rem 0 0.75rem 0.9rem;
  border-left: 3px solid var(--accent);
  background: var(--accent-soft);
}

.contact-banner--err {
  border-left-color: #8b1e1e;
  background: transparent;
  color: var(--ink);
}

.contact-hp {
  position: absolute;
  left: -10000px;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.ticket-meta {
  margin: 0;
  color: var(--ink-muted);
}

.ticket-thread {
  display: grid;
  gap: 0;
  margin: 0 0 var(--space-7);
  max-width: 42rem;
}

.ticket-entry {
  padding: 1.15rem 0 1.15rem 1rem;
  border-left: 2px solid var(--line);
}

.ticket-entry--admin {
  border-left-color: var(--accent);
}

.ticket-entry__who {
  margin: 0;
  font-family: var(--font-ui);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.ticket-entry--admin .ticket-entry__who {
  color: var(--accent);
}

.ticket-entry__when {
  margin: 0.15rem 0 0.65rem;
  color: var(--ink-muted);
  font-size: 0.92rem;
}

.ticket-entry__body {
  margin: 0;
  white-space: pre-wrap;
  line-height: 1.7;
}

.ticket-follow {
  max-width: 42rem;
}

.ticket-closed {
  max-width: 42rem;
  color: var(--ink-muted);
}